Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 45-day return window for unworn items in their original packaging. Skechers Plus members enjoy extended 90-day returns and free shipping on all return orders.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Generate and print your prepaid UPS return shipping label, or download a digital QR code for a label-free drop-off experience.
Pack Your Items
Place the unworn footwear or apparel in its original box and secure it within a shipping mailer to ensure safe transit.
Drop Off and Track
Hand your package to any authorized UPS location and keep your tracking number to monitor your refund status as it is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing